
I-Remote System Requirements 3-1
DOK-IWORKS-IREMOTE*V01-AW01-EN-P
3 System Requirements
3.1 Hardware
Client PC / Service PC
The following requirements must be fulfilled by PCs (client PC and service
PC at the customer service):
• IBM PC/AT or compatible system; recommended ≥ 80486DX2/66
• Operating system > NT 4.0 (Intel) with Service Pack 5
• min. RAM 32 MB
• min. free space on hard drive 16 MB
• CD-ROM drive for installing the software
• a free V24/RS232 (COM) interface for connecting an external modem
• or an ISDN board
• I-Remote within a LAN: The computer must be connected to the LAN
by a network adapter. To select or configure the network adapter,
please contact your network administrator. The NetBEUI, IPX/SPX or
TCP/IP protocol is supported as the transmission protocol.
Modem
A modem allows the communication between client PC and service PC
via a telephone line. One modem is required by each participant during a
remote session. The modem must be suitable for the particular operating
system.
A 'Hayes compatible' modem with a transmission speed of 56 kbaud is
recommended. Such a modem is laid out for the Hayes command set,
which represents the currently valid communication standard for modems.
ISDN data transmission is either via an external ISDN adapter connected
to the serial port or via an internal ISDN board slotted into a free ISA or
PCI slot on the main board of the PC.
If both analog and digital data is to be transmitted, we recommend a
combi device consisting of an analog modem and an ISDN adapter with
an automatic switchover.
Note: The same type of modem must be used on both ends of the
transmission path (analog/analog or ISDN/ISDN).
The decision as to which type of modem is to be used also depends on
the final location of the system or the machine. Not only power supplies
and supply voltages can differ from country to country. In addition, not all
standards, such as ISDN, are supported throughout the world. The local
conditions must therefore always be checked by the machine
manufacturer.
Analog Modem
ISDN
Combi Device for Analog and
ISDN Operation
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