Bosch Alarm Panel Interface Manual
Revision 1.4
8.1 Starting the Alarm Panel Service
After the Alarm Panel is configured and the necessary GCS Services are running, System Galaxy can
begin receiving alarm panel status messages.
The Alarm Panel Service should be configured to start up automatically when the PC boots up (section
8.2) and to automatically connect to the alarm panel ). Operator can manually connect to the alarm
panel from the Alarm Panel Service window (see section 8.3.3 part 4).
If the alarm panel service or other services do not start or connect automatically, use the following steps
to setup the services as desired.
STEP 8a: Start the Services (do each part as needed)
Part 1:
Verify that the Alarm Panel Icon is displayed on the system tray of the SG
communication server.
Hovering the mouse over the Alarm Panel Service icon will cause the Alarm Panel name to display.
a) If the Icon is visible, double-click it to open the Alarm Panel Service screen and skip to Part 4
in Section 8.3.3
b) If the Icon is not displayed on the system tray of the Communication Server, then proceed to
Part 2 below.
c) NOTE that the DBWriter Service must be running in order for the Alarm Panel Service
to be able to connect to the alarm panel.
d) NOTE that the ClientGW Service must also be running to see alarm panel messages at
the computer.
Part 2: To Start the Alarm Panel Service,
open the Services window: note also start any other
GCS services as necessary (ref Part 1-c and d). See FIG 9 on the next page for an example.
a)
EITHER > Right-click the My Computer icon on the desktop and select the Manage
option then find and open the Services window under the Services and Applications
branch in the Computer Management window.
b) OR > click the PC Start button, select Settings>Control Panel on the menu and open
the Administrator Tools folder, then open the Services window. Scroll down to find
the GCS Alarm Panel Service in the list.
Right-mouse-click the name of the GCS Alarm Panel service
to display a shortcut menu that
lists the options to start, stop or restart the service.
Pick the option to start the service
– when service starts a gray alarm panel icon will display
on the PC’s system tray in the bottom right corner of the screen.
If the service icon does not appear after starting/restarting, then check that the service is set
to interact with desktop. See step 8b part-3.
IMPORTANT: Stopping or restarting services temporarily interrupts communications between
System Galaxy and the Alarm Panel. The panels will operate offline from System Galaxy, but
will not transmit any offline events upon reconnect.
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