
DS7400XiV4-EXP | Reference Guide | 6. Troubleshooting Guide EN | 107
Bosch Security Systems | 1/05| 4998154963B
Table 138: General System Troubleshooting (continued)
Symptom Probable Cause Possible Solutions
Unable to arm the system. a. Zone(s) faulted.
b. If an AC failure exists, you must
force arm.
a. Determine the cause of the
problem and clear the indicated
zone(s).
b. Enter an arming sequence, then
press the Bypass key during a 5
second beep.
#87 display = Battery Trouble
a. The battery failed a battery test.
b. The battery is defective.
c. The wiring to the battery is
disconnected.
a. If there has just been a power
failure, wait at least two hours for
the battery to recharge then
perform a System Reset to re-test
the battery and clear the error.
b. Replace the battery.
c. Check wiring.
#87 display = Zone Trouble
a. A zone is not responding to the
control panel.
b. The zone is programmed for
“Trouble on Open” and the loop is
open.
There is a power failure and the control
panel is operating on battery backup. If
there is a general power failure, wait for
the power to return. If there is not a
general power failure in the building.
a. Check wiring to the zone.
OR
If the zone is not to be used,
remove from programming.
b. If using Normally Closed
contacts, re-program zone for
alarm on open.
OR
If using Normally Open contacts
and trouble on open is desired,
check for opens in the loop.
Remove wiring and place an EOL
resistor across the zone to
eliminate a problem with the
control panel. If the trouble goes
away, the problem is in the wiring
or in a contact connected to the
zone.
#87 display = AC Power Failure
a. The transformer is unplugged.
b. The wiring from the transformer is
defective.
c. The circuit to the transformer is off
or defective.
d. The transformer is defective.
e. In some cases, the transformer
may be connected to a circuit
controlled by a switch or a circuit
breaker that is periodically turned
off.
a. Plug the transformer in.
b. Check the wiring.
c. Check the circuit and circuit
breakers.
d. Replace the transformer.
e. Connect to a circuit that is not
controlled this way.
Fire Alarm displays “000”. The Fire Alarm was caused by the “A”
key.
Use the System Reset command to
clear the display.
Fire Trouble, no zone number. When in Commercial Fire Mode, a
ground fault causes this display.
See #87 Ground Fault display for
solution.
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